Shipping Policy

Shipping costs will automatically be calculated and added to your order. We offer flat rate shipping at $7.99, all orders over $50 ship free. All orders will ship FedEx ground, expedited freight is not available. No Sunday/holiday delivery. *Free shipping only applies to orders over $50 before tax is applied and after all discounts have been applied.

Alaska and Hawaii Shipping

The shipping rate to Alaska or Hawaii will vary based on the destination, weight, and dimensions of the package(s), shipping method, and our product warehousing location.

Note: Our free shipping on orders over $50, $7.99 flat rate shipping, or other shipping discounts may not apply when items require shipment to Alaska or Hawaii. Additional shipping charges may be incurred

Return & Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

 Returns: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.And Freight of return will be covered by the Buyer.We need to receive the goods within 14 calendar days.

Contacts for Return : 

+1 650-300-0198(24×7)

About return address:

Select the nearest return address based on the customer’s delivery address

Refunds: once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment)within 48 working hours. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contacts for Refund : 

+1 650-300-0198(24×7)

We reserve the right to reject any return that does not comply with the terms of this Policy. If the return is customer error please call into +1 650-300-0198(24×7) to assist with setting up the return. A 5% restock for the first 30 days, 10% restock 31-60 days and 20% restock 61-90 days will be applied. No returns will be accepted after 90 days. Customer will be responsible for return freight.

If you receive an item that is damaged or defective, please call our Customer Service team at +1 650-300-0198(24×7) in order to proceed with your return.

Customer Service is available Monday through Friday – 8:00 am to 5:00 pm CST.

Returns may be rejected because of the physical condition of the items. Specifically:
(a) only items in full, complete and unopened cases with original packaging are returnable and
(b) items otherwise in an unsalable condition due to improper storage or damaged packaging are not returnable.

Customer will not be charged freight on returns that are the result of Seelingo error, defect or damage. In all other situations (e.g.: a discretionary return on your part), Customer will be responsible for pre-paying freight charges unless Seelingo issues call tags or a bill of lading. (Freight charges, if any, will be deducted from the credit amount).